•Manage complex program related to card issuing. The program consists of multiple projects with tight dependency
•Work with internal and external stakeholders to create complete project schedule and planning documents, including but not limited to: effort estimates, resource requirements, capital costs, and risk management plans
•Establish project milestones and iterations based on risk and priority analysis
•Work with other Project Managers, Product Managers, and Technical Leads to monitor progress and coordinate projects dependencies across local and remote groups, and external vendors
•Collaborate with external contractors and 3 rd party vendors and suppliers
•Actively monitor project progress, track outstanding issues and risks, chair project meetings, follow up on action items, and provide timely project status updates to engineering management team
•Facilitate decision-making moments, even during difficult times, and to summarize those decisions, with rationale and assumptions, when communicating them to a wider audience

•Minimum 5 – 10 years project management experience
•Experience in leading large IT projects that span across multiple departments or divisions in financial institutions
•Experience in core prepaid / credit card system and sub-systems
•Strong business requirement analysis skills, with the ability to identify, review and prioritize business requirements across multiple user groups
•Strong coordination skills and capacity to drive different stakeholders, with ability to reach consensus with all stakeholders
•Capability to identify project risk and mitigation actions to deliver projects on schedule
•Solid understanding of software development life cycle
•Solid understanding of infrastructure, network, database, and information security.

•Prospect for new business opportunities with different payment services providers and direct merchant partners
•Develop and implement effective sales activities across various Asia Pacific or other countries
•Prepare the related sales proposal and presentation materials to potential prospects
•Keep accountable against set KPIs in merchant partners
•Manage customer relationship periodically following up to collect feedback and new needs from existing and new potential prospects
•Identify and capitalize on up-sell and cross-sale opportunities
•Provide weekly accurate sales pipeline and forecast sales reports

•Bachelor degree in Business Administration / Marketing or related disciplines
•Independent with strong character, self-initiated and good team player
•Good communication and interpersonal skills
•High mobility and willing to take overseas assignment is preferable
•Proficiency in using MS Office – Word, Excel, PowerPoint
•Good command of written and spoken English, Cantonese and Mandarin
•A minimum of 2 years working experience, especially in product management is preferable

•Develop and maintain all documentation of existing and new processes & procedures with sales team
•Provides market analysis and research to identify customer insights for the development of marketing initiatives
•Create, manage and update marketing content for the corporate website and social media
•Support Business Development Manager in the successful placement for program management by working closely with all relevant stakeholders
•Track progress during new develop of products and services and keep the management updated by weekly basis
•Evaluate the effectiveness of each project management program and provide the analytical report to all relevant stakeholders
•Coordinate with both internal and external parties on project with respect to technical and commercial aspects
•Support the tracking of the marketing budget and management of supplier invoices

•Bachelor degree in Business Administration / Marketing or related disciplines
•Independent with strong character, self-initiated and good team player
•Good communication and interpersonal skills
•High mobility and willing to take overseas assignment is preferable
•Proficiency in using MS Office – Word, Excel, PowerPoint
•Good command of written and spoken English, Cantonese and Mandarin
•A minimum of 2 years working experience, especially in product management is preferable

•To diagnose and resolve software, hardware, and network incidents for workstations and AV equipment, including operating systems (Windows and Unix) and across a range of software applications.
•Test software updates to ensure functionality; write instructions and deploy to end users; follow up to troubleshoot issues with upgrades.
•Working with user accounts in Active Directory. Set up network, email, telephone, and application accounts.
•Provide new user orientation to acclimate new employees to the use of the computer system and network.
•To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
•To accurately record, update and document requests using the IT service desk system.
•To install and configure new IT equipment.
•To resolve incidents and upgrade different types of software and hardware
•To resolve incidents with printers, copiers and scanners
•Validate and enforce baseline security configurations for operating systems, applications, and networking equipment
•Identify and respond to security threats by conducting continual monitoring, vulnerability assessments and log analysis
•To be a highly-motivated team player with the skills and ability to manage changing priorities.
•To create, maintain and publish relevant support documentation in order to assist all employees in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.

•Associate degree or equivalent work experience.
•Working knowledge of Local Area Network and Wireless Network systems.
•Working knowledge of Microsoft Office 365 (DLP/MDM)
•Working knowledge of AWS cloud
•Working knowledge on Security Operations is an advantage
•Experience with Windows and Unix Operating System
•Experience with Android and Apple operating systems.
•Resourcefulness and problem-solving aptitude
•Good knowledge in security standard and compliance will be an advantage
•Excellent communication and customer service skills
•Ability to explain technical information to non-technical end-users

•Welcome and provide professional services to customers
•Responsible for foreign exchange transition
•Complete FX monthly sales plan
•Manage FX retail outlet and maintain corporate’s reputation
•Coordinate and support the whole team
•Achieve individual KPI

•Associate degree in Finance, Accounting
•Be willing to work in financial service industry
•Have solid experience in Microsoft Office
•Have a sense of responsibility, team player and good command of commination
•Concentration on training system
•Work in shifts
•Good work attitude

•Develop and maintain network and security solutions based on technology risk management model and comply regulatory requirements on IT infrastructure
•Manage and implement and patch management, version upgrade, change management and capacity management of production systems
•Maintain policies and procedures for the implementation and enforcement of company and security policy
•Assist in maintaining industry certifications (e.g. PCI-DSS, ISO27001, GDPR, HKMA C-RAF)
•Liaise with vendors and other IT personnel for problem resolution
•Performing analysis of network security needs and contributes to design, integration, and installation of hardware and software.
•Assist in maintaining and administering perimeter security systems such as firewalls and intrusion detection systems.
•Identify and define system security requirements
•Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
•Establish and enforce the security standard in IT infrastructure
•Enhance and implement security and risk management

•BS/MS degree in Computer Science, Engineering or a related subject
•Information security related certifications are desired (e.g. CISSP, CISA, CEH, OSCP)
•Hands-on experience in LAN/WAN infrastructure, firewall, VLAN, router, switch and VPN
•Hands-on experience in Windows, Linux, Cloud infrastructure
•Familiar with information security technologies, like Anti-Virus, ID/PS, Log analysis platform
•Self-motivated, willing to learn, able to work independently
•Strong verbal and written communication skills, Cantonese, English and Mandarin
•Industrial recognized IT certification will be an advantage
•Team player, open and willing to learn
•Occasional travel

•Responsible for daily business data processing and keep good communication with the cooperating departments to ensure smooth processing;
•Communicate with customers by email or phone to solve customers’ problems quickly and effectively;
•Be able to soothe customers’ emotions and provide satisfactory solutions to customer complaints;
•Timely sort out and update the daily business process, put forward and implement the optimization plan;
•Monitor the business data, regularly analyzed the business data from different dimensions, and feedback the analysis results;
•Proficient in using the business operating system, provide requirements for the system to be optimized, communicate with product and technical departments, and realize the system iterative upgrade;
•Responsible for new customers onboard.

•Proficient in English reading and writing, good oral English
•Proficient in EXCEL and other office software
•Strong communication skills and sense of service
•Work under pressure
•Patient and meticulous, good work attitude, have a strong sense of responsibility;
•High efficiency, good time management skills;
•Foreign trade, customer service, banking and other fields of work experience, overseas study experience is preferred.

– Analyzing, designing, testing, implementing and sustaining enterprise integration services to meet business requirements.
– Technical support clients throughout the on-boarding and product implementation cycle.
– Provide on-site or remote product installation, support and problem solving for IT Infrastructure related tasks such as network, systems, email, server, desktop and IP phones.
– Managing multiple concurrent tasks in an environment of changing deadlines, priorities and requirements.
– Working cooperatively in a cross functional team environment and with other departments and stakeholders.
– Providing production support for incident resolution.
– Communicating with teams in Mainland China, Canada, USA and UK.

– Experience in configuring, implementing and supporting technical solutions.
– Experience in multiple programming languages and frameworks. Java or PHP experience with web services, JavaScript, JSON, Web Application Development, and debugging in a web development context is an asset.
– Excellent problem-solving and analytical skills with strong communication and interpersonal skills.
– Positive attitude with high sense of responsibility and can-do spirit.
– Knowledge of PC, network and related hardware and software.
– Must be able to communicate fluently in both English and Mandarin, spoken and written.

• Direct the formulation of marketing strategies and plans with management levels to drive brand adoption and communicates value
• Plan and execute effective integrated marketing plans (through both online and offline programs) to capture mind share, market share and conversion.
• Ownership of event planning and execution for international corporate and industry events, including venue sourcing and liaison, eDM, briefing deck, marketing collateral and post-event reports and engagement
• Develop and implement both consumer and trade marketing activities, advertising, PR/media relations, online and offline marketing events
• Enhance business relationship with key partners and clients, and create direct sales impact through joint marketing planning and execution. Ability to identify key measurable metrics to monitor and evaluate marketing effectiveness.
• Own and manage all business and customer touch points, such as website, social media. Including content/communication write-ups and updates.
• Establish and enhance relationships with targeting sectors, employee, and public interest groups to improve brand and product position. Including identification of highly relevant media outlets, press-release write ups & distribution, media communications and collation of presentation slides & talking points for senior spokesperson.
• Maintain vendor and supplier database, inventory management of branded items such as video, giveaways, brochures, product sheets and signage etc.
• Research competitor offerings and innovative thinking

• Bachelor Degree in marketing, communications or business related discipline
• At least 5 years of relevant working experience in all-rounded marketing/product marketing within multinational organization, ideally in B2B, B2B2C environments.
• Deep understanding of brand value, consumers behavior and market dynamics in online business
• International exposure is a plus, experience in payments industry is advantageous
• Ability to be hands on and have initiatives to solve problems. Adaptable to changes in plan and able to achieve results.
• Proven event/project management experience with organizational skills
• High personal standards, detailed minded and possess excellent communication/people skills. Pleasant personality.
• Good command of oral and written English and Chinese, and a collaborative communicator
• Digitally-savvy; proficient in PowerPoint, Excel, Pivot Tables
• Willing to work multiple timezones occasionally